Outbound Processes

Outbound Processes

Why wait for your customers to come to your shop or call you up to know your services? Use the efficient outbound services from Athena BPO to contact them proactively and built a strong customer bonding. How outbound services from Athena BPO can help you? We help in the following ways:

Customer Retention

With the outbound services from Athena BPO stop customers from leaving you. As soon as you get a request from the customer to terminate his services you can call back the customer to know his/her issues and offer customized offers to extend his/her relationship with your company. Moreover, the expert callers from Athena BPO have the potential to convince your customers. Hence now do not let your customers leave you quietly; attend them and show that you care with us.

Lead Utilization

While you may have a website where users can browse through the products that you have to offer, still many people are skeptical when it comes to online shopping. We, at Athena BPO gather leads from the online browsing history and call them up to convince them about your credibility, answer their queries which were not available on the website and convert them into buyers.

Athena BPO is a brand when it comes to outbound services and use their experience and efficacy to reach the zenith of success.

Customer Acquisition

Whatever may be your product or service, there are multiple competitors around you. Hence it is necessary for you to reach the potential customers before your opponents do so. The outbound processes from Athena BPO are there to help you out in this respect. Outbound services from Athena BPO are much more effective in acquiring new customers than the traditional methods of TV advertising, off-the-page advertising, direct mails or e-shots. We not only inform the customers about the remarkable services that you have to offer but help them to choose you by providing them the benefits that you have to offer. Our team of consultants have a sound knowledge about the present market scenario and hence they have sound knowledge about how your services are unique from the other opponents.

Debt Recovery

Gone are the days when you used to run around the town to get your debts paid. The efficient outbound calling process from Athena BPO helps you trace and call your debtors and convince them to clear the same. Outbound processes from Athena BPO are easy and cost effective method to contact debtors. This is also a professional way to get your work done.