Awards & Recognition

Awards & Recognition

Athena has been the most reliable Service Partners for one of the Top Telecom Companies with a partnership of more than 15 years, handling multiple processes under one roof.

Athena has won various accolades for our achievement in various processes for various key areas. Some achievements are listed below.

  • Return on investment for leading telecom player sales campaigns which was recorded at the rate of 14.89% ROI in Sep’16 – Highest for leading telecom player Sales & Marketing
  • Revenue for Sales & Marketing campaigns reaching the landmark in Sep’16 (Value of 1.01 CR) – Best performance in the Year 2016
  • 100% Business KPI achievement Since April 2016 – Customer service & Sales & Marketing
  • Corporate level admiration received for launch of Virtual Agent Genesys Desktop & SMART Tutor. – 2015 -2016
  • All time high score in customer satisfaction survey with consistent performance over the year 2015 - 2016
  • Rewarded best service partner for Net promoter score, four times in a row ( May’ 16 – Aug’ 16 )
  • Rewarded as best service partner for the year 2014-2015 – Customer service & collections